FAQS

1. What types of products do you offer?

We offer return gifts, educational kits, drinkware, cute lunch boxes, craft sets, plush toys, and eco-friendly items for kids of all ages.

2. How do I place an order?

Please browse our website, select your items, and checkout easily by following the instructions on the screen.

3. Do you offer gift wrapping?

Yes! We offer premium gift-wrapping options to make your gifts even more delightful.

5. How long does shipping take?

Orders are processed within 2-3 business days, with delivery typically taking 5-7 business days, depending on your location.

6. Can I return or exchange my order?

Yes, returns and exchanges are accepted within 7 days of delivery .

7. Do you offer bulk orders for parties?

Yes, we offer bulk orders and party favors for events like birthdays and celebrations.

8. How can I contact customer support?

You can reach us via email at support@kyotobag.com or call us on our customer support number given on website.